One-to-One Data & BI Support

Bring the thing you’re stuck on.

A private 60-minute session with a Business Intelligence Specialist, on the thing you’re actually stuck on. £80 per session. Paid at booking. No packages, no subscription.

What we can use the hour for

Anything in the space between “I’ve watched the tutorial” and “I can do this on my own data.” Common ones:

SQL

A query that returns the wrong number, joins that duplicate rows, window functions, or restructuring something that’s become unreadable.

Tableau

Calculated fields, level-of-detail expressions, relationships and blends, or a workbook that’s slow and you don’t know why.

Power BI

DAX that won’t behave, a data model with the wrong relationships, Power Query steps, or filter context that makes no sense.

Dashboard building

Deciding what belongs on the page, choosing the right chart, layout and hierarchy, and a review of something you’ve already built.

Insight creation

You have the numbers but not the story. Working out what the data is saying, what’s worth saying out loud, and how to say it to a non-technical audience.

Getting unstuck generally

A piece of coursework, a work deliverable, a take-home task, or a portfolio project that has stalled.

How it works

  1. Book and pay — £80. Payment is taken at booking. One session at a time.
  2. Fill in the short intake form. It asks what you’re stuck on, what you’ve already tried, and what tools you’re using. I read it before the call and prepare. This is the single biggest factor in how much we get through.
  3. Pick a time. You’ll get a scheduling link straight after payment. Sessions run on Zoom.
  4. We work through it together for 60 minutes. Screen sharing both ways. I explain the reasoning as we go, not just the clicks — the point is that you can do it again without me.
  5. You get a written summary. A short recap afterwards: what we covered, the steps we took, and what to do next.

Before you book: please read this bit

I won’t overclaim. I’m not going to promise that your problem will be solved by the end of the hour. Some problems are bigger than an hour, and some need data I won’t have access to. What I will do is work alongside you on it, be honest about what’s realistic, and make sure you leave understanding the approach rather than just holding a fix you can’t repeat.

Please don’t share confidential employer data without permission. If you can’t show the real data, bring a small anonymised sample, or a mocked-up version with the same shape. That’s almost always enough for us to work on the method together — and it keeps you out of trouble.

If I’m not the right person for what you need, I’ll tell you in the first ten minutes and refund you in full. I’d rather do that than take payment for an hour that doesn’t help you.

Common questions

Why pay when Data Cruise courses are free?

Because free courses are built for the general case and your problem is specific. If a tutorial will get you there, use the tutorial — they’re all still free. Book a session when the gap between the tutorial and your own data is costing you more than an hour of your time.

Can you just do the work for me?

Not in a one-to-one session — these are built so that you understand what’s happening, and we work on it together. If what you need is a piece of work built and delivered for you, a session isn’t the right fit. Say so on the contact form and I’ll tell you straight.

Do I need to be experienced?

No. Complete beginners are welcome, and so are working analysts. Just be specific in the intake form about where you are, so I pitch the hour correctly.

Can I book several sessions?

Yes, but one at a time. I don’t sell blocks or bundles — book the next one only if the last one was worth it.

What if I need to reschedule?

Move it yourself from the scheduling link, up to 24 hours before. Inside 24 hours, email me and I’ll do my best.

Your cancellation rights

You have 14 days from booking to cancel and get a full refund, and you don’t have to give a reason.

Most sessions take place inside those 14 days, which is usually what people want. So at checkout you’ll be asked to confirm that you want your session to go ahead before the cancellation period ends, and to acknowledge that once the session has been delivered the cancellation right no longer applies. Up until the session actually happens, you can still cancel and be refunded in full.

Separately from all of that: if I decide in the first ten minutes that I’m not the right person to help you, I’ll end the call and refund you in full. That promise stands whatever the timing.

Rescheduling, no-shows, refunds and everything else are set out in the Terms of Service. How I handle your information is in the Privacy Policy.

Book your session

£80 · 60 minutes · Zoom · written summary afterwards

Not sure it’s the right fit? Book a free 15-minute chat and I’ll tell you honestly.